– FAQ –
Pre-Service FAQ
It is best to protect your new vehicle as soon as possible. The longer the car is exposed to the environment while unprotected, the more susceptible the paint is to extensive damages and defects such as swirl marks and water spots.
Having the car coated as soon as possible will greatly reduce the extent of these damages and therefore allowing your car to look its best for the longest time possible. It also greatly increases the ease of maintenance, hence saving both time and money in the months to come.
Our Quartz Coating can stay intact on the paint for up to even years as it can only be mechanically removed via polishing.
However, the protective qualities of the Quartz Coating will still deteriorate over time and defects such as swirl marks and water spots will still occur, albeit at a much slower rate as compared to an uncoated car.
A realistic lifespan will be approximately:
Single Coat – 12 months
Dual Coat – 18 months
It is important to note that regardless of the type of paint protection, contrary to common belief, these coatings do age and deteriorate over time and require re-application to ensure maximum protection for your vehicle.
If the car has not been treated by the seller, we recommended to clean the interior. Though brand new, your car have gone through many people, the dealership, workshops, inspection centres, and others. Thus it is best to do a thorough clean, and have it protected right off the bat to prevent any extensive damage in the foreseeable future.
Our interior cleaning process will be as follows:
- Interior Vacuum,
- Leather, Vinyl and Plastic cleaning using specific cleaners
- Vinyl and Plastic Dressing
- Leather Conditioning
You may also opt to have our Quartz0 FLEX Leather Coat applied, instead of the traditional leather conditioner, for a stronger and more durable protection.
Benefits of Quartz0 FLEX Leather Coat include the following:
- Resistant to Dye Transfer
- Hydrophobic
- Oleophobic
- Chemical resistant
- UV Protection
- Prevents fading and cracking.
It is important to know that a quality detailing job takes a great deal of knowledge, skill and time to deliver.
Though different detailers have different processes to maximize efficiency, it is undeniable that time remains a compulsory factor to ensure a high quality result, and more time required will directly translate into higher labor costs. The time spent on a detail can vary widely from simple 2 hours to an extensive 50 hours or more depending on expectation. Also, more often than not, quality products will also lead to higher material costs.
With these factors considered, we are confident that our pricing will ensure that you are getting the best value for money.
Approximately 7 hours, may vary slightly depending on car size and paint condition.
The coating does help to reduce the occurrence of these defects and damages, but it does not totally eliminate them.
Due to the presence of additional micron thin layer of coating, more force will be required to instill swirl marks into the paint during the wash process. Bird-poo also requires a longer time to etch into the paint surface as compared to an unprotected surface.
Proper maintenance such as frequent wash will still be required to fully maximize the lifespan of the coating and have your car looking its best for the entire time.
Coating generally can adhere to surfaces for many years. However, water spot and scratches will gradually form on the surfaces. Cars that often exposed to rain and hot sun will also require more attention to maintain. Therefore, maintaining the car can be largely up to personal expectations and discretions, it is generally recommended to follow the regime below:
- Wash when dirty- generally weekly basis
- Re-coat on a yearly basis.
After-Service FAQ
- Wash the vehicle with a pH-neutral shampoo when it is dirty- (eg. Every week or every fortnight).
- Use proper and clean wash mediums during the wash process.
- Apply QUARTZ0 LIQUID SHIELD or NOTTY SUPER DETAILER after each wash session.
- Do not use any products with harsh solvent and micro-abrasives. These include strong acid and alkaline cleaner, polishes, cream-based wax, etc.
Water alone is a poor solvent for road grime and oily stain. Unless the car is not expose to such element, it is strongly recommended to continue using pH-neutral automotive shampoo to wash the vehicle. Shampoo also provides more lubricity and thus reduces the chances of instilling swirl marks and scratches into the paint surface.
Wax that contain harsh solvent and abrasive must be avoided as they will have a direct impact on the coating.
Secondly, pure wax or sealant while it does not directly affect the coating, may not last as long as intended. It will also temporarily change the surface tension. For example, if the chosen wax attracts dust, causes watermark, and has poor water repellency, your car surface will reflect that until the wax wears off.
Generally, a quick detailer or coating maintenance product recommended by the same coating company is the ideal choice.
For fresh birdshit stain, soak a tissue with water or quick detailer and stick on the stain and wait for it to soften before gently wipe it away.
For embedded stain, polishing is required. In most cases, the coating will also be gone after polishing. This will be a common problem with cars parked outdoor under direct sunlight.
If your car is always parked under such conditions, it is recommended to wash more often and re-do annually.
Once a coating is cured, it will be chemical resistance against all regular shampoo.
However, the coating can still be affected by mechanical abrasion. Using a dirty cloth and wiping with unnecessary pressure is able to scratch the coating even when used solely with water. Therefore, a proper wash technique is equally important in maintaining the longevity of the coating.